By booking an appointment you agree to have read the policy and agree to its terms and conditions. ALL DEPOSITS ARE NON-REFUNDABLE. You also acknowledege that you have been truthful in your intake form, and release any liability.

If booking a package, First appointment must be booked through site and remaining appointments must be booked directly with me. ALL PACKAGES HAVE AN EXPIRATION OF 30 DAYS for 5 session pacakges 60 days for 10 session packages. NO EXCEPTIONS.

Cancellation Policy

We require 24 hours advance notice for cancellations. (NO EXCEPTIONS)

For us to reserve a place in our schedule for you, we require that you agree to our cancellation policy, as follows:

1) Clients must provide at least 24 hours' notice to cancel or change/to reschedule an appointment. For example: if your appointment is at 1pm Saturday, you have until 1pm sharp on Friday to cancel or reschedule.

2) In the event of a last-minute cancellation or no show, the client is responsible for (100%) cost of the scheduled treatment and card on file will be charged accordingly .No exceptions.

If this happens, please know it is not intended to penalize you — this is part of the agreement you are making with our business to help us protect our ability to serve you and all our clients.

3) Unexpected events like family member illness, work emergencies and travel delays are not exempt from our cancellation policy.

4) Our appointment confirmation and reminder emails and texts are a courtesy. Not receiving these communications does not make a last-minute cancellation or no-show exempt from our policy. We encourage our clients to set their own reminders!

5) If the client is more than 15 minutes late to an appointment without notice, the session is considered canceled (NO SHOW) and the client is responsible for the total cost of the scheduled service.

6) To schedule an appointment, clients must provide the credit card information to be kept securely on file. If our cancellation policy is not honored, the card on file will be charged accordingly. (100% of scheduled service).

We cannot offer a refund on any used or unused services, service packages or gift cards.